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Shipping & Returns


The Style Squad offers FREE EXPRESS shipping within Australia on orders over $150.

Orders under $150 attract a flat shipping rate of $10 for standard shipping. (Please allow extra time to delivery areas outside of metropolian areas).

For our New Zealand squad we offer a flat rate $20AUD fee for standard delivery

(7-10 working days).

Internationally, all orders attract a flat rate of $25AUD for standard delivery 

(7-10 working days).

orders placed prior to 3pm will be dispatched the same day, all order placed after 3pm will be dispatched on the next business day.



Returns

To initiate a return please email us at info@thestylesquad.com.au and quote your order number and reason for return. 
Returns are to be posted to:

The Style Squad Returns
Order number : (please quote your order number)
PO BOX 58
Seaford VIC 3198
PLEASE NOTIFY US VIA EMAIL PRIOR TO SENDING BACK YOUR ORDER TO CONFIRM YOUR REQUEST AND ALLOW UP TO 10 DAYS FOR YOUR RETURN/REFUND TO BE PROCESSED. 
The Style Squad offer a 14 day returns policy, so please notify us as soon as possible. Items MUST be unworn and have their original tags attached.
If you were shipped the wrong order or a faulty item, please notify The Style Squad team immediately via email at info@thestylesquad.com.au and we will replace the item or by request offer a refund.
The buyer is responsible for inspecting for faults and notifying us within 14 days of receiving the item. If the fault is located after this time the return will NOT be accepted.
For change of mind The Style Squad will happily refund, exchange the product or offer a credit note for the value of the original purchase.
Please note, return postage is at the expense of the customer for all returns/refunds/exchanges. We suggest using registered post to return your item.
 
We do not offer return/refund/exchange on sale items, swimwear or jewellery.
 
If you have any queries regarding the returns and exchanges process, contact our team at info@thestylesquad.com.au